Legal notices
Legal notices
1. Site Editor
The primetech.store site is published by the company PRIMETECH SAS:
Company name: PRIMETECH SAS
Legal form: Simplified joint stock company (SAS)
Head office: 60 rue François 1er, 75008 Paris, France
Registration number: 934 748 344 RCS Paris
Share capital: €1,000
Intra-community VAT number: FR70 934 748 344
Leaders:
President: Platon Bournassenko
Managing Director: Quentin Jean-Baptiste Raymond Allemand
Managing Director: Tony Jean Domeniconi
Publication manager: Platon Bournassenko (President)
Contact: primetech.fr@gmail.com
2. Site host
The site is hosted by the Shopify platform:
Name: Shopify Inc.
Head office: 151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada
Phone: +1 888-746-7439
Website: www.shopify.com
3. Protection of personal data
In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, PRIMETECH SAS is committed to protecting the privacy of users of its site.
Purpose of the data collected: Order management, customer service, sending newsletters, personalization of the user experience.
User rights: Users have the right to access, rectify, delete and oppose their personal data.
Contact for personal data: [Add a dedicated email address or specific form].
Data is hosted on Shopify's secure, GDPR-compliant servers.
4. Intellectual property
All contents of the site (texts, images, videos, graphics, logos, etc.) are protected by copyright and remain the exclusive property of PRIMETECH SAS, unless otherwise stated. Any reproduction, modification or unauthorized use is prohibited.
5. Cookies
The site uses cookies to improve the user experience:
Types of cookies: Functional, analytical, and advertising cookies.
Consent: Users can manage their preferences via the consent banner displayed during their first visit.
6. Conditions of Use
Use of the site implies unreserved acceptance of these legal notices and the general conditions of use.
PRIMETECH SAS cannot be held responsible for any errors, omissions or interruptions of the site.
Shipping Policy
Delivery areas.
Primetech delivers its products to the following areas:
Belgium, France, Luxembourg, Netherlands,
Deliveries outside these areas can be made upon specific request and subject to acceptance (additional delivery cost).
Delivery times
Delivery times vary depending on the destination and the delivery method chosen when ordering. As an indication:
Standard delivery: 3 to 7 working days.
Express delivery: 1 to 2 working days.
The deadlines mentioned start from the order confirmation and the shipment of the package. Primetech undertakes to inform the customer in the event of an exceptional delay.
Shipping costs
Shipping costs are calculated automatically when ordering (for the areas listed above) and displayed before payment validation. They vary depending on the weight, size of the package, and the delivery address.
Free delivery may be offered for orders greater than 2 products purchased for delivery areas.
Order tracking
Upon shipment, a tracking number will be sent to the customer by email, allowing the progress of the delivery to be followed via our logistics provider.
Receipt of order
Upon receipt of the order, it is the customer's responsibility to check the condition of the package and immediately report any anomalies (damaged package, missing product, etc.) to the carrier and Primetech within 14 days.
Delays or impossibility of delivery
In the event of a delay in delivery attributable to the carrier or any other exceptional circumstance (strike, force majeure, natural disaster, etc.), Primetech cannot be held responsible. However, we are committed to supporting our customers in tracking their order and resolving any problems encountered.
Contact in case of problem
For any questions or complaints regarding delivery, please contact our customer service:
By email: primetech.fr@gmail.com
Via our online form: https://primetech.store/pages/contact